Hotel Mamá Carlota
15 de Mayo 24, Historic Monuments Zone, Querétaro, Mexico
Very good
43 reviews
Most popular services
Parking
24-hour front desk
Non-smoking rooms
Internet
Safety deposit box
Car hire
Free Wi-Fi
Daily maid service
Rooms
Choose dates to see prices
Deluxe King Room
Guests: 2
Area: 23 m²
BedRoom
1 x King bed(s) (181-210 cm wide)
Room description:
This double room is consisted of of a flat-screen TV with streaming services, a private bathroom as well as a terrace with an inner courtyard view. The unit has 1 bed.
Media & Technology:
TV, Radio, Cable channels, Flat-screen TV, Streaming service (like Netflix)
General:
Iron, Fan, Private entrance, Soundproof, Trash cans, Smoke Alarm
Outdoors:
Balcony, Patio, Terrace
Living Area:
Desk, Sitting area
Bedroom:
Extra long beds (> 6.5 ft), Childrens' cribs
View:
View, Inner courtyard view
Accessibility:
Upper floors accessible by stairs only
Room Amenities:
Clothes rack, Socket near the bed, Adapter, Non-feather pillow, Hypoallergenic pillow
Food & Drink:
Bottle of water
Bathroom Facilities:
Shower, Hairdryer, Free toiletries, Toilet, Bathtub or shower, Towels/Sheets (extra fee), Towels, Toilet paper, Walk-in shower, Shampoo, Conditioner, Body soap
Deluxe Queen Room
Guests: 2
Area: 21 m²
BedRoom
1 x Queen bed(s) (151-180 cm wide)
Room description:
The double room features a private entrance, soundproof walls, a balcony with an inner courtyard view as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.
Media & Technology:
TV, Radio, Cable channels, Flat-screen TV, Streaming service (like Netflix)
General:
Iron, Fan, Private entrance, Soundproof, Trash cans, Smoke Alarm
Outdoors:
Balcony, Patio
Living Area:
Desk, Sofa
Bedroom:
Extra long beds (> 6.5 ft)
View:
View, Inner courtyard view
Accessibility:
Upper floors accessible by stairs only
Room Amenities:
Clothes rack, Socket near the bed, Adapter, Non-feather pillow, Hypoallergenic pillow
Food & Drink:
Bottle of water
Bathroom Facilities:
Shower, Hairdryer, Free toiletries, Toilet, Bathtub or shower, Towels/Sheets (extra fee), Towels, Toilet paper, Walk-in shower, Shampoo, Conditioner, Body soap
Deluxe Quadruple Room
Guests: 4
Area: 30 m²
BedRoom
2 x Queen bed(s) (151-180 cm wide)
Room description:
The quadruple room provides a private entrance, soundproof walls, a terrace with an inner courtyard view as well as a private bathroom featuring a walk-in shower. The unit offers 2 beds.
Media & Technology:
TV, Radio, Cable channels, Flat-screen TV, Streaming service (like Netflix)
General:
Iron, Fan, Private entrance, Soundproof, Trash cans, Smoke Alarm
Outdoors:
Balcony, Patio, Terrace
Living Area:
Desk, Sitting area, Sofa
Bedroom:
Extra long beds (> 6.5 ft), Childrens' cribs
View:
View, Inner courtyard view
Accessibility:
Upper floors accessible by stairs only
Room Amenities:
Clothes rack, Sofa bed, Socket near the bed, Adapter, Non-feather pillow, Hypoallergenic pillow
Food & Drink:
Bottle of water
Bathroom Facilities:
Shower, Hairdryer, Free toiletries, Toilet, Bathtub or shower, Towels/Sheets (extra fee), Towels, Toilet paper, Walk-in shower, Shampoo, Conditioner, Body soap
Traveler's reviews
8.5
Very good
43 reviews
Staff
9.48
Facility
8.22
Cleanliness
8.43
Comfort
8.65
Location
9.34
Price quality
8.5
Facilities - Hotel Mamá Carlota
Activities
- Massage
- Beauty services
- Makeup services
- Spa/Wellness packages
- Back massage
- Neck massage
- Foot massage
- Full-body massage
- Massage chair
- Walking tours
- Tour or class about local culture
Services
- 24-hour front desk
- Babysitting/Child services
- Car rental
- Tour desk
- Fax/Photocopying
- Baggage storage
- Concierge
- Shared lounge/TV area
- Daily housekeeping
Safety features
- Staff follow all safety protocols as directed by local authorities
- Shared stationery (e.g. printed menus, magazines, pens, paper) removed
- Hand sanitizer in guest accommodation and common areas
- Process in place to check health of guests
- First aid kits available
- Thermometers for guests provided by property
- Face masks for guests available
General
- Non-smoking rooms
- Family rooms
- Safe
- Soundproof rooms
- Smoke-free property
- Wifi in all areas
Safety & security
- 24-hour security
- Security alarm
- Smoke alarms
- CCTV in common areas
- CCTV outside property
- Fire extinguishers
Cleanliness & disinfection
- Use of cleaning chemicals that are effective against coronavirus
- Linens, towels, and laundry washed in accordance with local authority guidelines
- Guest accommodation disinfected between stays
- Guest accommodation sealed after cleaning
- Property cleaned by professional cleaning companies
- Guests have the option to cancel any cleaning services for their accommodation during their stay
Physical distancing
- Contactless check-in/out
- Cashless payment available
- Physical distancing rules followed
- Screens or physical barriers between staff and guests in appropriate areas
Internet
- Internet
- Wifi
- Free Wifi
Food & drink safety
- Physical distancing in dining areas
- Food can be delivered to guest accommodation
- All plates, cutlery, glasses, and other tableware sanitized
Parking
- Parking
- Accessible parking
Outdoors
- Terrace
- Outdoor furniture
Food & Drink
- Fruit
Front Desk Services
- Invoice provided
House Rules
Check-in:
15:00
Check-out:
11:00
The Fine Print
Opening hours for the parking varies depending on the day of the week, please contact the property for further details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Frequently Asked Questions
Check-in at Hotel Mamá Carlota starts at 15:00, and check-out is until 11:00.
Hotel Mamá Carlota offers rooms such as Deluxe King Room and Deluxe Queen Room.
Guests have access to paid parking at hotel.
The staff at Hotel Mamá Carlota speak at least two languages, including English and Spanish.
Guests will find Accessible parking available on site at Hotel Mamá Carlota for added convenience.
On-site spa and wellness amenities at Hotel Mamá Carlota include Spa/Wellness packages, Back massage, Neck massage, Foot massage and Full-body massage.
The accommodation is located close to several attractions, such as Futbol Sinlimites (8 km), Area Verde (7.3 km), El Sol Deportivo (5.6 km) and Parque Hollan (3.8 km), which are easily accessible during the stay.
Hotel Mamá Carlota is situated at 15 de Mayo 24, Querétaro, Mexico.
Rates at Hotel Mamá Carlota begin at MX$827 per night.
There are dining options near Hotel Mamá Carlota, including Restaurante Bar El Portón de Santiago, Restaurante Josefa, La Flor de Magolilla and Bar La Condesa.
Airport transfer is available for guests staying at Hotel Mamá Carlota.
Hotel Mamá Carlota offers several on-site entertainment options, including Tour or class about local culture.
Hotel Mamá Carlota offers babysitting services on site.
The journey from Querétaro International Airport to Hotel Mamá Carlota takes around 30 minutes.
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