Doña Urraca Hotel & Spa
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Area Info
Facilities - Doña Urraca Hotel & Spa
- Room service
- Meeting/Banquet facilities
- 24-hour front desk
- Airport shuttle
- Valet parking
- Currency exchange
- Packed lunches
- Car rental
- Tour desk
- Fax/Photocopying
- Baggage storage
- Concierge
- Private check-in/out
- Shuttle service (additional charge)
- Suit press
- Airport shuttle (additional charge)
- Daily housekeeping
- Shuttle service
- Sauna
- Spa
- Massage
- Hot tub/Jacuzzi
- Kids' club
- Beauty services
- Facial treatments
- Makeup services
- Hair treatments
- Manicure
- Pedicure
- Haircut
- Hairstyling
- Body treatments
- Spa facilities
- Spa lounge/Relaxation area
- Spa/Wellness packages
- Massage chair
- Non-smoking rooms
- Facilities for disabled guests
- Family rooms
- Elevator
- Safe
- Heating
- Smoke-free property
- Air conditioning
- Wifi in all areas
- 24-hour security
- Key access
- Key card access
- Smoke alarms
- CCTV in common areas
- CCTV outside property
- Fire extinguishers
- Staff follow all safety protocols as directed by local authorities
- Shared stationery (e.g. printed menus, magazines, pens, paper) removed
- Hand sanitizer in guest accommodation and common areas
- Process in place to check health of guests
- First aid kits available
- Access to healthcare professionals
- Face masks for guests available
- Restaurant
- Bar
- Breakfast in the room
- Special diet meals (on request)
- Wine/Champagne
- Coffee house on site
- Garden
- Terrace
- Outdoor pool
- Sun deck
- Outdoor pool (year-round)
- Outdoor furniture
- Use of cleaning chemicals that are effective against coronavirus
- Linens, towels, and laundry washed in accordance with local authority guidelines
- Guest accommodation disinfected between stays
- Guest accommodation sealed after cleaning
- Property cleaned by professional cleaning companies
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Heated pool
- Shallow end
- Beach chairs/Loungers
- Beach umbrellas
- Swimming pool
- Physical distancing in dining areas
- Food can be delivered to guest accommodation
- All plates, cutlery, glasses, and other tableware sanitized
- Breakfast to-go containers
- Delivered food covered securely
- Cashless payment available
- Physical distancing rules followed
- Mobile app for room service
- Screens or physical barriers between staff and guests in appropriate areas
- Parking
- Free parking
- Accessible parking
- Internet
- Wifi
- Free Wifi
- Invoice provided
House Rules
The Fine Print
Frequently Asked Questions
Guests can check in from 15:00 and must check-out by 12:00.
Doña Urraca Hotel & Spa provides business services such as Meeting/Banquet facilities and Fax/Photocopying.
A stay at Doña Urraca Hotel & Spa can start from MX$2,940 per night.
A range of on-site dining and refreshment options is available at Doña Urraca Hotel & Spa, including Restaurant and Bar.
Full meal service including breakfast, lunch, and dinner is available at Doña Urraca Hotel & Spa.
Staff members at Doña Urraca Hotel & Spa are fluent in English and Spanish.
The property includes multiple accessibility features, such as Facilities for disabled guests and Accessible parking, designed to support guests requiring adapted access.
Doña Urraca Hotel & Spa features a kids’ club for children.
The property is around 23 km from Querétaro International Airport by road.
The property is located at 5 De Mayo # 117 Centro, Querétaro, Mexico.
Accommodation options at hotel include Junior Suite and King Suite.
Free parking is provided for guests during their stay.
Guests can eat nearby at Cenaduria Blas, 27 Tap Room and Tudor Cocktail Club.
Doña Urraca Hotel & Spa offers several swimming pool facilities, including outdoor pool (year-round) and heated pool.
Doña Urraca Hotel & Spa offers airport transfers at an extra cost.
Multiple spa and wellness facilities are available on site at Doña Urraca Hotel & Spa, including Sauna, Spa, Hot tub/Jacuzzi, Spa facilities, Spa lounge/Relaxation area and Spa/Wellness packages.
The area offers several landmarks, including Futbol Sinlimites (8.5 km), Area Verde (8 km), El Sol Deportivo (6.3 km) and Parque Hollan (4.3 km), which are easily reachable from the property.
